If temperatures at the carrier hubs located in MN, TN or the destination zip code are under (Overnight Low) 30°F or over 85°F we will not ship as it is not safe for the animals. We will ship on the next available shipping day that temperatures allow.

Note: We will only ship animals using the hold for pickup option during checkout if temperatures fall under or over the afore mentioned range. We HIGHLY RECOMMEND choosing this option at checkout to avoid any shipping delays due to temperatures.

Note: Our carriers do not require a signature to leave the package. CB Animals is not responsible for any package once it has been tendered to the carrier. If you are not going to be available to receive the package, we recommend adding a specific date to the order notes to receive it or choose the hold for pickup option.

Reptile Orders placed by 11:00 pm Eastern Tuesday – Wednesday will be shipped the same day excluding holidays and delays due to unsafe weather conditions.

We offer a hold for pickup option that can be selected during checkout for reptiles and isopods. Simply check the box next to “Hold Reptiles For Pickup at Location!” You will then be able to add your zip code and search for the closest location that accepts this package type. Once you choose the location you want the Order Notes will populate “Hold Reptiles for Pickup at Location” Along with the closest pickup location based on the location you chose.

Note: Weather conditions are taken into consideration at point of origin as well as for the carrier hubs and the package final destination to determine if an order will be shipped. WE WOULD NOT SHIP IF THE WEATHER IS NOT FAVOURABLE.


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